Exchange and Return

If the returns tag is still attached and item is in an unwashed, unaltered and unworn condition, returns will be accepted if delivered back within:

Seven (7) days of receiving your order

You may post the return items to:

PHYSICON MALAYSIA
3-43-01, Jalan Medan Pusat Bandar 8,
Bangi Sentral, Seksyen 9,
43650 Bandar Baru Bangi,
Selangor,
Malaysia

Tel : +603 8920 9499

You will have to pay the costs of deliveries, return and taxes if imposed. You will be refunded in the form of Store Credit of the value of items bought. Store credit can be used to make future purchases through our website. An email notification will be sent to you once your store credit has been updated.

If the item does not fit, you can always email us to exchange the item to another size, subject to our stock availability. If we do not have the preferred size in stock, we will give you store credit of the item value. 

Sale items and purchases made with discount coupons are returnable and exchangeable subject to stock availability. Items that are damaged, marked or altered may not be accepted and may be sent back to the customer. 

*Items under the accessories category are non-returnable

*Pre-Order items are non-refundable, non-exchangeable and non-returnable

If you have any other enquiries or feedback, please do not hesitate to email us at hello@physiconmalaysia.com